Frequently Asked Questions

ORDER RELATED QUESTIONS

Whether you are an individual or corporate client, you can put your order online. If you are in Hong Kong, you can visit our store as well to place an order. You can mail in your queries for order related question if any at info@kingsleytailors.com.
You may make changes to your order, but it highly depends on what processing stage your order is in. We do recommend you to consider a change in the order, if any, as early as possible. Talk to our customer support regarding this at info@kingsleytailors.com
We may allow a cancellation of the order. But, again, it largely depends on what processing stage your order is in. The cancellation may not be allowed if the order is in completing stage. Talk to our customer support regarding this at info@kingsleytailors.com.
You may refer to the packing slip. Sometimes, the missing item may bound to arrive with the second shipment as the item are occasionally back-ordered. If the back-ordered is not in the packing slip.
Yes, you can place your order for sample online. We will create the sample as per the requirement of the client. The sample cost will be applied accordingly. You can ask our custom support at info@kingsleytailors.com for more information regarding the sample.
The delivery time for the order will vary according to the order size. Usually, it will range between 1 week to 6 weeks.
No minimum order quantity required. You can place the order in as many quantities as you want
We do like to inform you that there is no provision of return. Once the client has ordered the garments for uniform and it is received by him, there is hardly any scope for return as the fabric, color, design, pattern everything is prepared as per your choice and specific measurement of your employees

APPAREL RELATED QUESTION

Kingsley Tailors can furnish the size and style for everybody. You can refer to the size available in the product description.
Yes, we do offer plus sizes and petite sizes. Contact our customer support at info@kingsleytailors.com to know more about specifically plus and petite sizes.
Yes, we do offer several tall sizes as well according to client's requirement.
The apparel or fabric belongs to a high quality brand. You can easily wash them in the washing machine.
Yes, you can put the logo of your brand or company on the uniform you have ordered.
Yes, you can facilitate embroidery on the uniform you have ordered.

What people saying about us

  • We have recently received the uniforms. We went through all the details, must say, all the uniforms are prepared with high-class finishing. The employees are feeling excited and motivated to wear it. Excellent job, thank you so much for that.

    Hillary Doe

  • We really appreciate your work. My experience has been nothing short of wonderful. What can I expect more - flawless tailoring work, affordable price and timely delivered to us. We are happy and will order you again in future.

    Michael Doe

  • I remember, we had a long discussion over the specific design, pattern and style. You guys exactly deliver all the uniform for my employee in exactly the same specification I told. Extraordinary work at a reasonable cost. Really recommendable.

    Mark Donovan